Topic: Highrise API / Update People not updating

Same problem, updating a person using a Put always adds items inside <contact-data> email addresses etc, it doesnt change what is there, here is a full xml for put

objSvrHTTP.Open "PUT", txtURL & "/people/" & Trim(txtPersonId), False, CStr(txtUserName), CStr(txtPassword)
objSvrHTTP.setRequestHeader "Accept", "application/xml" 
objSvrHTTP.setRequestHeader "Content-Type", "application/xml"

I would like to get this working properly for my highrise api article at
http://www.databasejournal.com/features/msaccess/article.php/3745456

Topic: Feature Requests / Date Picker

When I select a specific date in the pulldown of specific dates, the choice goes from feb 2007 to Aug 2008. Being a silly fellow, I occasionally grab a 2007 date by accident. Can we make the pulldown choice go from the current month onwards and if people want to select an old date for some weird reason, they can use the calendar control to go backwards

Garry Robinson

www.thicktoast.com
Backup software for basecamp

Topic: System Announcements / NEW FEATURE: Dates to remember

This is recurring tasks though disguised under another label. Clearly if one wanted to call a person every 3 months, this option would be more suitable than setting up a task and changing the date to an explicit new date. It also reduces the clutter in the tasks lists. Of course your client relationship would be nothing if you only called them once a year. So once a quarter/month would be handy as well.

Topic: Feature Requests / Contacts for Multiple Companies

This seems to me to be where 37signals need to put their thinking caps on to come up with something really clever. At the moment highrise is neat but not earth shattering. Some clever way of linking people would be great and then displaying that in a visual environment would be terrific. Cases sort of does this but its just adding a code to stuff and its not really visual. As for one person two companies, that should be easy.

Topic: Feature Requests / reply All produces an error

When I send to clients, I generally use CC rather than BCC because as Outlook help says, BCC is more likely to end in the junk email filter or spam filter.

Having done that, people then “reply all” to the email and it arrives at Highrise and gets Bounced with a Highrise Error This address does not correspond to any address that you have recorded for yourself in your Highrise account

Now why isnt the email simply saved against the email address of the person who I sent it too. The email address is in the database. This would save me having to remember to forward the email to highrise myself.

Topic: Tips & Tricks / New Contacts via Email

Maybe if we could email in a vcard as an attachment rather than import it. Its easier to program vcard files than updating information.

If you like programming see my post in API http://forum.37signals.com/highrise/forums/15/topics/6078

Garry Robinson
http://www.vb123.com.au

Topic: Highrise API / Using VBA with Highrise

Part 2 of this article is now available at
http://www.databasejournal.com/features/msaccess/article.php/3745456

Topic: How are you using Highrise? / I love Highrise but.....

One idea that crossed my mind was to finish off tasks using something like 60d+ When I ticked the task off, it would get saved. Then every now and again I would run some API code that looked for finished tasks and add 60Days and create a new task and then remove 60D+ from the old task. Other repeaters would be like 3m+ for 3 months and 2w+ for two weeks. eg a task

Call Peter to see how software is going 60d+

And the article mentioned by Deano can be found here
http://www.databasejournal.com/features/msaccess/article.php/3739696

part two will be out in a day or two

Topic: Feature Requests / Data export

If you want to save your tasks, click on the Tasks tab. Now go to the URL in Firefox and IE7 and add .xml to the end eg https://bla_bla_bla.highrisehq.com/tasks.xml This will give you an XML that you can save of your outstanding tasks.

Topic: Feature Requests / Associate a task to a person when not on their page

being able to drag the task to a contact would be good (maybe the Contact tabs at the top). Being able to move/copy a task to another person would be good too

Topic: How are you using Highrise? / What are people using for sending newsletters and announcements

I use http://nouri.sh for email marketing and newsletters. All I do is update my Blog and the emails go out every week or month see http://vb123.com/news for the ways that I dice RSS content (which a blog produces)

Topic: Feature Requests / Save message bodies of task emails

It would also be good if tasks that are emailed into Highrise that do not find a contact person (and are then rejected) were then added as a task without a contact person. Then at a later stage you should be able to assign the stray task to a person. NOTE: You can add tasks now without associating them to a person so this email should not fail. Also as randian says “Incouding the email body is important, I totally agree”

Topic: Highrise API / Using VBA with Highrise

You can read my article for databasejournal.com on pulling database from Highrise into an Access database here http://www.databasejournal.com/features/msaccess/article.php/3739696

Part two will show how to add data from Access to Highrise. This will be mentioned in my blog at http://thicktoast.blogspot.com after may 22 Garry

Topic: Troubleshooting and Bug Reports / Two Task Reminder Emails

Finally figured this out, in myInfo I have two email addresses, well at least now I know.

Topic: How are you using Highrise? / Thanks for the new Calendar Picker in Highrise Tasks

The new calendar picker in highrise tasks specific times is well designed. Well done

Garry Robinson
www.thicktoast.com

Topic: Feature Requests / Dashboard Posted By

In the dashboard there is a line with some of the entries that says Posted by Garry Robinson
or Sent by Garry Robinson

now this takes up vertical real estate and
a) Is unnecessary as I am the only user
b) it could fit next to the Date or TODAY on the first line.

So that is the request, leave some space to see more activities.

Topic: Tips & Tricks / When multiple contacts are on the 'to'

By the sound of it, each email would have to be separate as highrise is only picking up the first email address.

Topic: Troubleshooting and Bug Reports / 2009 Order for Tasks

A task for feb 2009 appears before a task for April 2008 in the person specific Later list

Topic: System Announcements / NEW Feature: Advanced search

Why not put the text to the right of the search box to save on vertical space.
Partial searches work from start of word. Why not have the same groovy effect of person search where when it searches as you type.
How could you find all people that have no city tag, could you type “is Null”

Topic: Feature Requests / Mass tags assignment

Interesting the little check boxes that now appear in the People view. Select one of these and you can delete more than one person. It would be good if you could add a Tag for anyone that selected in the check box or other things mentioned in this post.

Topic: Feature Requests / Mass tags assignment

Being a bit of db programmer, maybe you need to apply a bit of computer logic
Click on the tag that you want
Look at the internet address, add .xml to the address eg
http://your_id.highrisehq.com/tags/140473.xml
This gives you the xml file of contacts for a tag in Firefox

Now go to
http://your_id.highrisehq.com/people.xml

This gives you a list of everyone (well the first 50)
For more than 50 you need
http://your_id.highrisehq.com/people.xml?n=50
http://your_id.highrisehq.com/people.xml?n=100

By doing an outer join of the two lists, you can find people that haven;t been tagged and do other interesting database artithmetic

Garry Robinson
http://www.gr-fx.com

Topic: Feature Requests / Recurring Tasks

One obvious approach from 37sigs would be to allow you to add multiple tasks in one hit like the funny 10 milestones option in basecamp. This should be discouraged as it would clog up the later lists. Maybe there is someway of remembering the snooze cycle so that closing a recurring task is tricky and deferring defaults to the recurrence period. Not sure I understand but no doubt the brains at 37 will come up with a way

Topic: Feature Requests / Company Task Lists

Why do all tasks related to a company not appear in the RHS column? I have 15 people that I am targetting at one company but I have to either go to the all inclusive list of tasks or individual people to see the lists of tasks.

Topic: Highrise API / dumping out all data for an entire account? (backup)

Easy way to decide, Highrise is for chasing business and Basecamp is for managing business.

Garry Robinson
Independant Web 2 Newsletter
http://thicktoast.blogspot.com

Topic: Feature Requests / Remote Contact Lookup with SMS

Sometimes when I am not connected to the web (or even when I am), I will find my Highrise contacts using Google Desktop. How does this work, I press the Ctrl key twice, I type the name into a popup and there are cached details of the web page. Not SMS but you dont have to go online to get stuff.