This is a topic in Highrise API

Tags API

 
Avatar simonwheatley1 42 posts

Is there an API for adding tags?

 
Avatar bussetech 22 posts

There doesn’t appear to be, but I’d love to be proven wrong.

GET /tags.xml works and returns a list of tags and IDs, but I’ve tried several variants on POSTing new tags based on how the other API calls are structured and haven’t had any luck.

-One of the things I’m really hoping to be able to do with the API is write reports based off tags…- n/m on that, I see the GET /people.xml?tag_id=#{tag_id} now.

 
Avatar David Heinem... Administrator 255 posts

There is an API for querying elements that belong to a given tag, but we currently don’t have one for adding new tags. We’ll be sure to get that in at some point in the future, but we don’t have it right now.

 
Avatar Grayson Steb... 7 posts

I’d like to put in a vote for this being added to the API ;) It’d be extremely useful for importing contacts.

 
Avatar Mobivity 8 posts

This is a real shame. Without being able to add tags with the create, it is pointless. We need to tag them as new so new contacts can be acted on. Otherwise they just get lost in the stream never to be seen again.

Hope we get this soon.

 
Avatar caitlin 5 posts

I agree. We desperately need tags to be able to be pre-defined upon import/creation of new contact records.

I’m looking forward to seeing this addition soon! =)

Thanks 37 team.

 
Avatar KansasNate 8 posts

This a an absolute need for my organization. We are currently using another CRM provider which has an inferior UI. Highrise is absolutely perfect from a UI standpoint.

We have over 6,000 contacts that will need to be imported into the system, and they all are currently categorized. Being able to assign tags – either through the CSV import or thorugh the API – is an absolute necessity.

Thanks!

 
Avatar woodhull 2 posts

This works for me:

curl -u woodhull:X -d “name=name_of_tag” -H ‘X-Requested-With: XMLHttpRequest’ -H ‘Content-Type: application/x-www-form-urlencoded; charset=UTF-8’ http://sample.highrisehq.com/parties/946496/tags

Where X is your password, name_of_tag is the tag and the url includes your contact id and highrise site.
 
Avatar OD 14 posts

Or even more simple:

curl -u xxx:xxx -d ‘name=name_of_tag’ http://xxx.highrisehq.com/parties/xxx/tags

 
Avatar kuty 15 posts

Anything new on importing tags?

 
Avatar Grayson Steb... 7 posts

I’d also like an update on this. Still eagerly waiting for a solution :)

 
Avatar kuty 15 posts

The post by OD works for setting a contact’s tag. This is a great start. I would love to know how to remove a tag too. And in an ideal world, I would like to be able to set a date for when the tag was added as that can be great information for reporting.

 
Avatar Derick 132 posts

Any chance the tag API could include a count of the number of objects with that tag (to aid in generating a tag cloud). The alternative would be to get the list of tags, then run a query on each one & count the results, but that would suck up a lot of bandwidth etc. with each refresh.

 
Avatar Otto 4 posts

and then delete the tag like this:
curl -u xxx:xxx -X DELETE http://xxx.highrisehq.com/parties/xxx/tags/id_of_tag

 
Avatar danmiles 1 post

I’d love to see more tag related API functionality.

Specifically>
  • Ability to add new people with one or more tags associated. If for not other reason and the help us keep track of which system added the person.
  • Ability to add or remove tags from a person. We have a couple of systems we’d like to sync with Highrise and this would be valuable to update the status of the contact as the status changes in the external systems. eg. addTagToPerson(“current”), removeTagFromPerson(“lead”)

just some thoughts that if implemented would allow me to upgrade from the trial account..

 
Avatar Jeremy C 17 posts

Richard, can you send a beta invite to jchrysler (at) gmail.com ? I believe I made a request via, email, but I never heard back from you. Thanks in advance.

 
Avatar Richard Haven 214 posts

My apologies: you did make it in, but I did not tag you correctly. Download information is on its way via email.

Cheers

 
Avatar Travis R 3 posts

I agree, this is pretty much a necessity. Mobivity hit the nail on the head, kind of pointless adding contacts through here if you can’t mark them as “leads” or whatever.

 
Avatar Andrew S 4 posts

Richard, can you please send me a beta invita as well to staub at ticketleap.com? I requested by email but have not heard back. Thanks so much.

 
Avatar Richard Haven 214 posts

My contact management system <g> shows that I have mailed four (4) release notifications to you. Let’s try and figure out if I have the wrong address or your email system is trashing them.

Cheers

 
Avatar Jason Forrest 3 posts

Any update on Mass Tagging

 
Avatar Grayson Steb... 7 posts

I would like to stress the importance of this functionality one last time: it is critical for anyone moving from another contact management application to Highrise. If its not in HR itself it should at least be working in the API.

 
Avatar Mary Adams 3 posts

I agree. It’s the only thing holding back my company moving our 3,000 contacts into HR.

 
Avatar netramedia 2 posts

David and Crew

We are working on integrating highrise with our websites as part of the conversion process (contacts would be automatically added with a case and task etc)

Obviously adding tags would greatly help with managing contacts that are added.

Is there any sign of a ‘tag api’ or even somthing undocumented we could use to add tags to contacts?

Cheers Guys

Warren

 
Avatar cbartlett 2 posts

For those using Ruby, check out my blog post on how I added the tagging functionality to people. Thanks to the above tips, I discovered it’s relatively trivial.

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