I run a one-woman business that sells virtual goods inside of Second Life. (I know, it’s odd, but I only have to make a product one time, can sell limitless copies of that one item, and make about 5USD every time one sells. It’s working out great.) Because I have unique needs for my business, I was hoping some old 37s vets could give advice on the best ways to get started here.

I need to track two main things: Customers (which I can obviously do inside of HR) and Transactions. The way this business works is that I always need a record of who bought what, because if a server eats their data (ie, their digital couch) I need to have proof of that on file so I can replace the item for them free of cost. I know I can make notes in each person’s file to show what they’ve bought and when, but is there some way I could also create a page for each product and tie those together? For instance, I might update a product, and need a list of everyone who bought it so that I can send them the updated version, or I might want to send a sales notice to everyone who bought one particular product. Can I do this in High Rise? I think it might be something I can do by using tags, but I’m not sure how efficient that’s going to be and wanted to see if there was a better product or method before I got too involved.

Incidentally, if anyone wanted to write some kind of SL business management program that worked as nicely as most 37s products do, I would gladly assist AND kiss the ground you walk on. I know many people who make a living there and there’s simply NO good way to manage this kind of data without cobbling something together from scraps.

Thanks for your input everyone!

I don’t think tags are the answer. Try equating each product with a Case in HR. You can then add each contact that purchased the product to the case. I would also add a “receipt” as a note attached to the person to define how many, how much etc