The Basecamp and Highrise customer forums have been updated to allow a single username to be used for both forums, and to prevent you from having to login separately to each. As a part of this update, all Highrise forum accounts have been merged with the Basecamp forum user accounts. This merge required some usernames to change.

If you are having trouble logging into the Highrise or Basecamp forum, please click the reset password button on the Login page. It will send your username and a link to create a new password to your registered email address.