I have been using Highrise for some time now and have created a bunch of tricks (read ‘work around’) to improve my experience. If anyone is interested in more details let me know.

1. Time Zone Lookup & Current Time
Since we are using Highrise to aggregate leads from all over the world it is important for me to know what time zone they are in and what is the local time before I give them a call. Using Greasemonkey I created code to find the phone number and then look up what time zone they are in and calculate the current time.
2. One Click Add Tag
As part of our process we need to add a common set of tags to contacts. To avoid needing to click ‘edit tags’, type the tag, select ‘Add’, and then close I created a Greasemonkey script to do that all in one (for a predefined tag).
3. Misc Tricks: a. Add link to our Help Desk web app via search based on email address b. Add link to email domain’s web site – since I need to research contact before calling, and often this is based on website of domain of email address. c. Changed title so contact name is first then ‘Highrise’, now tabs in Firefox are much more useful.
4. Task Sorted by Time Zone – Well this one was a biggie. I need to follow up on tasks, but calling order should be based on time zone, so I can call the people at the correct time. So I created a perl script (run locally) that gets all overdue tasks, looks up contacts, gets phone number, looks up time zone, and sorts results into new page.

Josh

Josh,

These are some Awesome ideas…They fit what I do Exactly… Unfortunately I am NO Programmer and I don’t even know what Greasemonkey is…(although I’ll be looking it up when I’m done here) What are the chances of gettin your phone number? I’m in Poland and I contact, follow up with and sell clients all over the world also, primarily in the US. I’d love to call you and ‘pick your brain’. If you have time in what seems like a busy man’s day, could you drop me an email? doug@pocketchalker.co.uk

Why not post the questions here on the forum, that way others can benefit from this as well.

Those GM scripts sound useful for my Highrise workflow. I have looked recently into writing my own to get some more functionality out of Highrise. Could you share them on the forum or via email? connan at arasysperfector dot com

Currently my scripts are a mess (spaghetti code) please let me know which feature you like and I will spend a few minutes cleaning them up and posting.

all but the misc are the most useful to myself and company.

I posted a Greasemonkey user script here:
http://guedalia.com/highrise-oneclickaddtag
This script will automatically add all of your tags as one click blue text above tag icon.
I have set this to filter for tags with the word ‘lead’ in it, but this can be disabled.
You must have Greasemonkey installed (and using Firefox)

this is definately a very cool idea. I thin k there’s definately some scope to do the same with addresses but no idea how to go about doing it.

there’s a very cool service called the World Time Engine that seems to do a mighty fine job of pinpointing the time from a set of coordinates http://worldtimeengine.com/api.

I just don’t know where to begin! Argh!