Topic: Removing Accounts from Open Bar

Hey Nick, we can’t troubleshoot specific errors in the forum. Please send a detailed message to support at basecamphq dot com for more assistance.

Topic: Removing Accounts from Open Bar

I can’t login to the account to remove myself from it.

I get this message:

The account you were looking for doesn’t exist.

Yet, it still exists.

Topic: Removing Accounts from Open Bar

Well I tried to switch back to normal login and when I saved, it didn’t seem that anything had taken effect. I also then had the option to delete user, which I did, but the Basecamp still appears in my OpenBar and I am unable to login now, using either OpenId or normal login.

Topic: Removing Accounts from Open Bar

Thanks, Sarah.

Topic: Removing Accounts from Open Bar

If you’re not the account owner or admin, you’ll need to contact that person for your correct login information. If you’ve been removed from the account, it shouldn’t show up in OpenBar.

Topic: Removing Accounts from Open Bar

Thanks, Jason. But I think I have been removed as a user on the account in question and so cannot login the username/password way (although I may be using the wrong credentials but I don’t think I am).

Topic: Removing Accounts from Open Bar

Switch back to using a username/password instead of OpenID on that account.

Topic: Removing Accounts from Open Bar

Can anyone tell me how I can remove an account from the new Open Bar? The account I want to get rid of does not belong to be, so I have no control over that side of it.

Thanks!