Topic: System Announcements / New Feature: SSL logins for everyone

Re: forgot username and password… as the owner of an instance with over 100 users, I sometimes get these messages sent to me with my username and could never figure out why. Today I did.

Guess some people can’t read. The last sentence on the login page says “If you are _, we can send you your user name.” Since this is the only link, and people are clearly frustrated at this point, they just click.

“If you don’t remember your username, please contact _ (your account administrator).”

And make “contact _” a mailto: hyperlink, so that people can easily send that email.

Then put the part that says “If you are___ , we can send your username to the email address we have on file.” below, as a new paragraph, so that people will see it visually separated. And, hopefully, they will then click on the first link, which will actually get them results.