Topic: FTP settings gone?

We still offer this for all the accounts that had FTP set up before, but we haven’t supported it on new plans for over a year. We’re not able to make exceptions on this for specific accounts.

Topic: FTP settings gone?

We’ve recently phased out FTP options for new accounts and accounts that never utilized this feature. If you never set up FTP uploading for your account, Basecamp storage is the only option you have for file uploading and downloading.