Hi, I'm trying to add a few snippets of code inside of a message for one of our projects, however, Basecamp is actually altering the code! Not only that, it's not even correct code at that! Here's what I want to show: <code><div id="sidebar" class="wide"></code> This is what Basecamp does to this code: <code><div class="wide" id="sidebar" /></code> How do I make Basecamp stop this? Code within code tags SHOULD BE LEFT INTACT! This is VERY important to us because many of our projects include programming, and Basecamp is making it very frustrating to share snippets of code with our coders. Please fix this! Hi, I’m trying to add a few snippets of code inside of a message for one of our projects, however, Basecamp is actually altering the code! Not only that, it’s not even correct code at that! Here’s what I want to show: <code><div id="sidebar" class="wide"></code> This is what Basecamp does to this code: <code><div class="wide" id="sidebar" /></code> How do I make Basecamp stop this? Code within code tags SHOULD BE LEFT INTACT! This is VERY important to us because many of our projects include programming, and Basecamp is making it very frustrating to share snippets of code with our coders. Please fix this!

2009-11-21T01:18:35Z

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2009-11-21T04:23:38Z

4838

Hi David, I completely understand your need to satisfy as many parties as possible here so let me ask you a few questions. Is it at all relevant that RIM mentioned other transmission formats that would NOT be stripped out and disregarded? Can UTF-8 be the ONLY universal encoder? Honestly I haven't the technical knowledge to know the answer to that, but it may bear further investigation. Wikipedia has a bunch listed (and yes, I get that it is ludicrous to suggest your programmers get their info from Wikipedia). Isn't it odd that September 23rd should be the exact day it all stopped working? In other words did you release any updates or change ANY protocols on that day? Check your CMS... it's a long shot, I know, but it is a simple search to run. I understand the world language issue as it relates to your other users, but if I am a US user (and like so many others here have chosen to communicate solely in English, at least for BaseCamp), can't I therefore choose to send in US-ascii? I know that this is not a real solution. I get that. But at the same time I am not suggesting you stop looking for other solutions to help your other demographics. Just that, at the very least you can resolve it for the MAJORITY of your customer base. That's a decent plan really. Putting pressure on an outside company isn't bad per se, but it isn't usually the best place to look for a software developer to find solutions. HTML is a great example. A few years back you could always say things like well, when Netscape does this, or Microsoft does that, or who is FireFox anyway? But if you wanted the traffic to your site you built the thoroughfare with as many twists as was needed to get the job done. Just saying. That's what, 3 or 4 ideas that may lead to something? And Quentin's thing about the alt address though I have no idea what that means, may be valuable as well. You want my final suggestion? You should, this one is the best: Make this MORE public. Don't hide behind a he-said, she-said. Ask your customers, yes, us here on this board today and in the weeks past... ask them to help you create a list of solutions that they think might work. Give a free month to someone who helps you solve it. Hell anyone can find problems... let's see if we can empower them to find solutions. I'm not a tech-head... I just reasoned it out a bit. But maybe someone else here knows someone at RIM who works in Product Development or Customer Service? I don't know but the point is you don't either. Let's ask and see! Let's get people behind this and use this as a way to get customer input. Most companies would kill (or at least maim) to get passionate crowds working together to help make their company stronger. And as for rants... this one... is done. Best, Sage. Hi David, I completely understand your need to satisfy as many parties as possible here so let me ask you a few questions. Is it at all relevant that RIM mentioned other transmission formats that would NOT be stripped out and disregarded? Can UTF-8 be the ONLY universal encoder? Honestly I haven’t the technical knowledge to know the answer to that, but it may bear further investigation. Wikipedia has a bunch listed (and yes, I get that it is ludicrous to suggest your programmers get their info from Wikipedia). Isn’t it odd that September 23rd should be the exact day it all stopped working? In other words did you release any updates or change ANY protocols on that day? Check your CMS… it’s a long shot, I know, but it is a simple search to run. I understand the world language issue as it relates to your other users, but if I am a US user (and like so many others here have chosen to communicate solely in English, at least for BaseCamp), can’t I therefore choose to send in US-ascii? I know that this is not a real solution. I get that. But at the same time I am not suggesting you stop looking for other solutions to help your other demographics. Just that, at the very least you can resolve it for the MAJORITY of your customer base. That’s a decent plan really. Putting pressure on an outside company isn’t bad per se, but it isn’t usually the best place to look for a software developer to find solutions. HTML is a great example. A few years back you could always say things like well, when Netscape does this, or Microsoft does that, or who is FireFox anyway? But if you wanted the traffic to your site you built the thoroughfare with as many twists as was needed to get the job done. Just saying. That’s what, 3 or 4 ideas that may lead to something? And Quentin’s thing about the alt address though I have no idea what that means, may be valuable as well. You want my final suggestion? You should, this one is the best: Make this MORE public. Don’t hide behind a he-said, she-said. Ask your customers, yes, us here on this board today and in the weeks past… ask them to help you create a list of solutions that they think might work. Give a free month to someone who helps you solve it. Hell anyone can find problems… let’s see if we can empower them to find solutions. I’m not a tech-head… I just reasoned it out a bit. But maybe someone else here knows someone at RIM who works in Product Development or Customer Service? I don’t know but the point is you don’t either. Let’s ask and see! Let’s get people behind this and use this as a way to get customer input. Most companies would kill (or at least maim) to get passionate crowds working together to help make their company stronger. And as for rants… this one… is done. Best, Sage.

2009-11-20T21:38:22Z

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2009-11-20T21:38:22Z

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We'll be adding more features to the to-do lists, so stay tuned. We've got lots of ideas that will address all these needs. We’ll be adding more features to the to-do lists, so stay tuned. We’ve got lots of ideas that will address all these needs.

2009-11-20T20:19:08Z

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2009-11-20T20:19:08Z

4715

Does anyone out there, in the Chicagoland area, know of or provide training for a group to learn Basecamp all at once? Does anyone out there, in the Chicagoland area, know of or provide training for a group to learn Basecamp all at once?

2009-11-20T19:38:47Z

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2009-11-20T19:38:47Z

22387

Hi Sage, Sending as us-ascii would be a good idea if Basecamp was strictly for English speaking customers, but we have customers in over 70 countries who write messages and comments in their own language that needs UTF-8. We're looking into a variety of ways to work around the BlackBerry/RIM bug, though. At the same time we continue to put pressure on RIM to fix the problem. You guys can definitely help us with the latter so we can get this solved as soon as possible. Hi Sage, Sending as us-ascii would be a good idea if Basecamp was strictly for English speaking customers, but we have customers in over 70 countries who write messages and comments in their own language that needs UTF-8. We’re looking into a variety of ways to work around the BlackBerry/RIM bug, though. At the same time we continue to put pressure on RIM to fix the problem. You guys can definitely help us with the latter so we can get this solved as soon as possible.

2009-11-20T18:48:50Z

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2009-11-20T18:48:50Z

Hi There scalli75, We just updated "IntelliGantt":http://www.teamdirection.com/intelligantt, which has a scheduling engine that is aware of weekends, to support the Basecamp ToDo item due dates. You can set up task dependencies howevery you'd like, including milestones. Rescheduling as you need and then IntelliGantt will send the change back to Basecamp (including all the new due dates) by pressing a single 'Update' button. Cheers, John Milan TeamDirection, Inc. Hi There scalli75, We just updated <a href="http://www.teamdirection.com/intelligantt">IntelliGantt</a>, which has a scheduling engine that is aware of weekends, to support the Basecamp ToDo item due dates. You can set up task dependencies howevery you’d like, including milestones. Rescheduling as you need and then IntelliGantt will send the change back to Basecamp (including all the new due dates) by pressing a single ‘Update’ button. Cheers, John Milan TeamDirection, Inc.

2009-11-20T17:44:29Z

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2009-11-20T17:44:29Z

11259

Hi All, We're getting quite a few pings asking if IntelliGantt will support the new ToDo Due Date feature. The answer is YES! In fact, we posted an update to IntelliGantt that supports it. IntelliGantt will now update the due date of every ToDo item in your project. Have to reschedule? Just drag and drop the project to the new date in the IntelliGantt gantt chart. Have to update due dates? Just click the 'Update' button in IntelliGantt and you're done. We'll have a video of the integration next week. Thanks, John Milan TeamDirection, Inc. Hi All, We’re getting quite a few pings asking if IntelliGantt will support the new ToDo Due Date feature. The answer is YES! In fact, we posted an update to IntelliGantt that supports it. IntelliGantt will now update the due date of every ToDo item in your project. Have to reschedule? Just drag and drop the project to the new date in the IntelliGantt gantt chart. Have to update due dates? Just click the ‘Update’ button in IntelliGantt and you’re done. We’ll have a video of the integration next week. Thanks, John Milan TeamDirection, Inc.

2009-11-20T17:39:59Z

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2009-11-20T17:39:59Z

11259

Hi Greg, You can use a tool like "IntelliGantt":http://www.teamdirection.com/intelligantt to import all your Basecamp ToDos across all your projects. Every time you import a projects it adds to a 'project tree'. You then check a checkbox for which projects you'd like to see at once and all the tasks (Basecamp ToDo items) become visible. You have additional user and task state filters to help you as well-- done/not done, Everyone/individuals, and so on. Hope this helps, John Milan TeamDirection, Inc. Hi Greg, You can use a tool like <a href="http://www.teamdirection.com/intelligantt">IntelliGantt</a> to import all your Basecamp ToDos across all your projects. Every time you import a projects it adds to a ‘project tree’. You then check a checkbox for which projects you’d like to see at once and all the tasks (Basecamp ToDo items) become visible. You have additional user and task state filters to help you as well— done/not done, Everyone/individuals, and so on. Hope this helps, John Milan TeamDirection, Inc.

2009-11-20T17:35:51Z

37002

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2009-11-20T17:35:51Z

11259

I agree with this request. The ability to filter milestones by person or company was one of the first features I looked for and couldn't find. We have a project with many people and it's sometimes hard to see through the large list of milestones. Thanks! I agree with this request. The ability to filter milestones by person or company was one of the first features I looked for and couldn’t find. We have a project with many people and it’s sometimes hard to see through the large list of milestones. Thanks!

2009-11-20T15:41:07Z

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2009-11-20T15:41:07Z

22195

Another vote for To-Dos to appear as an iCalendar entry, would be super-useful. Another vote for To-Dos to appear as an iCalendar entry, would be super-useful.

2009-11-20T15:28:40Z

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2009-11-20T15:28:40Z

22165

Thanks for the idea, we can definitely think about ways to improve this. Thanks for the idea, we can definitely think about ways to improve this.

2009-11-20T14:48:07Z

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2009-11-20T14:48:07Z

4715

Thanks for the feedback on this, everyone! Thanks for the feedback on this, everyone!

2009-11-20T14:47:05Z

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2009-11-20T14:47:05Z

4715

Thanks for the idea. We'll take a look at how we may be able to do this. Thanks for the idea. We’ll take a look at how we may be able to do this.

2009-11-20T14:46:01Z

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2009-11-20T14:46:01Z

4715

We're totally with you guys on this one, and we're working on it. We originally didn't offer this because of the branding issue (for optional subdomain accounts we no longer offer), and since that's a moot point now we're excited about some features we'll be able to roll out soon. Stay tuned! We’re totally with you guys on this one, and we’re working on it. We originally didn’t offer this because of the branding issue (for optional subdomain accounts we no longer offer), and since that’s a moot point now we’re excited about some features we’ll be able to roll out soon. Stay tuned!

2009-11-20T14:44:45Z

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2009-11-20T14:45:39Z

4715

While we probably won't be able to turn off the reply by email feature entirely, we're looking into ways we can make it optional per-project. Stay tuned. While we probably won’t be able to turn off the reply by email feature entirely, we’re looking into ways we can make it optional per-project. Stay tuned.

2009-11-20T14:44:18Z

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2009-11-20T14:44:18Z

4715

We've got some more improvements to to-dos up our sleeves that will be rolled out shortly, so stay tuned to see how we handle this one! We’ve got some more improvements to to-dos up our sleeves that will be rolled out shortly, so stay tuned to see how we handle this one!

2009-11-20T14:43:28Z

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2009-11-20T14:43:28Z

4715

We're thinking of ways we can integrate gravatars or other image options, so we'll keep this one in mind. We’re thinking of ways we can integrate gravatars or other image options, so we’ll keep this one in mind.

2009-11-20T14:42:40Z

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2009-11-20T14:42:40Z

4715

Thanks for the idea. We can definitely keep it in mind for the near future. Thanks for the idea. We can definitely keep it in mind for the near future.

2009-11-20T14:42:07Z

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2009-11-20T14:42:07Z

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Thanks for the idea, Stephanie! We'll keep it in mind. Thanks for the idea, Stephanie! We’ll keep it in mind.

2009-11-20T14:39:30Z

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2009-11-20T14:39:30Z

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Thanks for the feedback, everyone. We're looking into some ways we can modify the to-do displays so it's more inclusive. Thanks for the feedback, everyone. We’re looking into some ways we can modify the to-do displays so it’s more inclusive.

2009-11-20T14:37:08Z

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2009-11-20T14:37:08Z

4715

Thanks for the idea. I'm not sure this is something we can implement, but we are looking into creating templates for other features such as messages, which we'll be working more on in the future. Thanks for the idea. I’m not sure this is something we can implement, but we are looking into creating templates for other features such as messages, which we’ll be working more on in the future.

2009-11-20T14:36:00Z

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2009-11-20T14:36:00Z

4715

We're totally on board with figuring out how we can implement this type of feature, so thanks for all the feedback! We’re totally on board with figuring out how we can implement this type of feature, so thanks for all the feedback!

2009-11-20T14:33:43Z

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2009-11-20T14:33:43Z

4715

We don't offer reporting at this time, but we have designed the print styles for all pages so they look nice when you use the print feature of your browser. We don’t offer reporting at this time, but we have designed the print styles for all pages so they look nice when you use the print feature of your browser.

2009-11-20T14:30:06Z

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2009-11-20T14:30:06Z

4715

Your calendar program should have a refresh option for all your subscription, and clicking that will update all your iCal feeds. Your calendar program should have a refresh option for all your subscription, and clicking that will update all your iCal feeds.

2009-11-20T14:28:55Z

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2009-11-20T14:28:55Z

4715

Hi Aimee, Clients can request their own password by clicking the link on your login page that says "I forgot my username or password". If you send them their username, they can get the password on their own. We never reveal the password to any user, even the owner, as a security precaution, and we don't plan to ever do so. Hi Aimee, Clients can request their own password by clicking the link on your login page that says “I forgot my username or password”. If you send them their username, they can get the password on their own. We never reveal the password to any user, even the owner, as a security precaution, and we don’t plan to ever do so.

2009-11-20T14:28:07Z

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2009-11-20T14:28:07Z

4715