Topic: Feature Requests / Comments in writeboards

+1 I already voted on another thread like this, but this one is seeing the most response.

Topic: Basecamp API / Quick Question

Thanks for the reply Peter. This was the path I was heading down, but before I committed I wanted to make sure there wasn’t a more intuitive way to find that info. :)

Thanks for confirming!
-Andy

Topic: Campfire / Custom Guest Login help for IE

Anyone know a fix for getting my Guest login page to work within an iFrame page in Internet Explorer? I get it to work fine in Firefox, but IE does not allow the guest through after s/he enters name, but rather reverts to a username/password login (which won’t even work with my own Campfire username/password). This is the page I refer to:

http://elderforestpublishing.com/my_account_login2.html

Topic: Basecamp API / Quick Question

Andrew,

I wish I could tell you it’s easy, but it’s not. I’ve used a couple methods in the past, but the one that’s worked best (and the one we’re using now) is looping through all the companies returned from /contacts/companies/ and grabbing the ID of the one that doesn’t have canSeePrivate defined. Then looping through the contacts returned from contacts/companies/#COMPANY_ID, to find the one where the username matches (being sure to do a case-insensitive match).

—Peter Rust
Developer, Project Recon

Topic: Feature Requests / "Favorites" Projects (over 80 projects!)

Sarah,

There is a popular Basecamp Script (greasemonkey) for expanding/collapsing projects by company, but I see what you’re saying—it’d be nice to have a Favorites or Recent list.

—Peter Rust
Developer, Project Recon

Topic: Feature Requests / to-do deadlines ... again

you’ll probably need to give it an original look and/or interface to be legal…

Topic: Feature Requests / Calendar

If you hover over any milestone in the calendar, the tooltip pops up the Company, Project, & person Responsible for the milestone. I just found that out today by accident!

Topic: Feature Requests / "Favorites" Projects (over 80 projects!)

I have approximately 80 active projects that I can currently view in Basecamp (15 companies with multiple projects each). I probably only work on about 10 of them at a time, but need to retain permission to view all 80 projects.

It would be super duper if I could select/set my “favorite projects” to aggregate the projects I am actively working on at any given time. This aggregated “favorites” list would show up as the first grouping under “My Projects” in the right column of the Dashboard (all “favorite” projects would still show on the Dashboard under their respective companies as well).

Topic: Basecamp API / Quick Question

I believe I must be missing something, I am trying to determine the person_id of the person logging into the API but I do not see any api methods that will return this. I would like to be able to take a username/password and pass it to the api to retrieve the person info for the person with that username. I looked through the ruby on rails wrapper as well as a number of the posts here but do not see anything helpful, am I missing something?

Thank you for any help you can provide.
Andrew

Topic: Feature Requests / Calendar

I agree. The calendar could have better visual cues to illustrate projects, tasks, whatever.

Topic: Feature Requests / Comments in writeboards

+1

Topic: Feature Requests / More elaborate TO-DOs...

Hi,

I have an unfullfilled use-case with Basecamp. I’d like to be able to amend more information to a To-Do apart from a single sentence. I’d like to be able to describe the To-Do with more instructions, procedures, or even an external/internal link.

This could be thought of as a ticketing system similar to what is used in Trac or Lighthouseapp. It doesn’t have to be specific to software construction, but you get the idea.

At the very least, being able to specify a note or memo to a To-Do would be great. And also making sure it is within a

Peter

Topic: Campfire / Odd result using Prism

I’ve just created a Prism app for my campfire, accessed through my basecamp (if that matters). The odd thing is that the name of the room is all mangled up. Odd intercharacter spacing, international characters, etc. I don’t know if it’s a Prism issue or what but I thought it might be of interest to the powers that be.

The name of the room is visible in the window title bar. “Our room – no parents allowed!” but take a look at the name in the upper right corner. WOW.

I just found it interesting.

(e)

Topic: Troubleshooting and Bug Reports / Internet Explorer 6

I was going to rant at the silliness and unprofessionalism and disrespect of this change. The lack of creativity on 37Signals

part. Life, design, and programming would be a lot easier without contstraints. That’s essentially what this decision is: it

the easy choice for 37Sigals.

Instead, I’ll just say that after almost 3 years as a premium member and exposing 37Signals products to HUGE corporatations

(who have always generally like it), I will be switching to a competitor. The competitor even costs more (about $100/month

more), but they are more creative, more responsive, and address creatively many of the problems with Basecamp. Of course,

although they can import all of my project data, I will have to pay someone for about a week to manually “right-click and

save as” EVERY SINGLE FILE in my near 40GB of data, because it is made as difficult as possible to move to another company.

Oh well, it was a rant.

Topic: Troubleshooting and Bug Reports / reorder icon missing from to-do lists

Cory,
I would recommend you clear your browser cache and then retry the the reorder icon.

You can do this with CTRL-R on your keyboard (CMD-R on a Mac), or by holding down SHIFT while clicking your browser’s Refresh button.

Topic: How are you using Basecamp? / Fulfilling Basecamp tasks in Backpack

I just signed up for a free Basecamp account to get a taste for it, and I’m loving it so far. As I work through my first project though, I’m finding that I’m fulfilling a good number of project tasks in my Backpack account. For example, one task is “Create a list of features for version 1 release” – fulfilling this meant creating a new list in the project page in my Backpack. But, I can’t figure out a good way to mark the task as completed while also linking to the actual list. I feel like connecting the two would be helpful for future reference.

Is anyone out there using Backpack with Basecamp like this? Let me know how you do it!

Topic: Troubleshooting and Bug Reports / Internet Explorer 6

Jason Fried: Can you please back up your statement by publicly posting the actual traffic statistics showing browser version usage from the web logs for Basecamp over the past 90 days? What exactly do you mean by a “Small Slice” still using IE6?

I just checked our own public website’s logs and found that over the past 60 days, IE6 still accounts for 70% and IE7 about 20% of all our visitors.

To add to this discussion, a majority of our users are from large insurance companies that are still on IE6, do not have any immediate plans for upgrade, and do not allow their end users to install other browsers.

Topic: Troubleshooting and Bug Reports / Internet Explorer 6

Hello,

We were contacted by one of our clients yesterday who saw the IE6 message and was understandably confused and has put us in a slightly uncomfortable situation of having to explain ourselves about why we have decided to do this. As jameri said, most of our clients do not understand that Basecamp is a product that we have a license to use, rather than a product we developed ourselves so they take issue with us.

I would like to ask something with no sarcasm, cynicism or accusation, but did we miss a communication? Was your intent to drop support for IE6 communicated via email or a notice to the account holder, or was it just announced on the blog? We can’t find anything that came directly to us regarding the transition since July.

If there were no direct comms, would it not have been possible to include a message/notice that was noticeable but not obtrusive and present it to anybody that was an administrator on the account? We would have spotted that on July 2nd and would have been able to better communicate it to our clients.

I completely understand your intention and need to move the product forward and the sacrifices that are required to do so, but our primary concern is the content and tone of the message that IE6 users are getting. The first paragraph includes the line that is causing the most concern for us and our clients:
“On October 1, 2008, Basecamp will no longer work with the Internet Explorer 6 web browser”
That sounds pretty clear cut, it “will no longer work”. However upon reading this thread we discover that is not the case as you have said that it will continue to work “at your own risk”, which is a small but significant difference that could have been communicated in a manner that was not so hardline, e.g: “On October 1, 2008, Basecamp will no longer support the Internet Explorer 6 web browser. You will still be able to log in but over time we cannot guarantee that Basecamp’s features will continue to work with Internet Explorer 6. We strongly recommend you consider upgrading to a more modern browser, details can be found below.”

We are in the same situation as most people in this thread, our clients are corporate customers that simply cannot upgrade their browser, so putting such a blunt message does not really help them.

Topic: Feature Requests / Comments in writeboards

This one just goes on and on. I don’t think anyone at 37s listens. I respect them for their “keep it simple” approach, but not for ignoring things like this.

Topic: How are you using Basecamp? / Input forms?

Sunshine, I’m no expert on forms, but I think you’ll find you can paste all the HTML needed for a form into either a BC Message or a Writeboard.

I assume that your dial-up users don’t have a problem with being logged into BC for long periods. If they do, wouldn’t it be better to prepare a PDF or Word version of the form that they can fill in offline and mail back, or post on BC?

Topic: Miscellaneous / Best Web Hosting?

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Topic: Campfire / feature request: archiving and/or reordering rooms

sam, thanks for your response.

hmph… that behavior sounds nearly exactly like what we need. i feel kinda silly, as i wrongly assumed how Campfire worked—sorry about that! (heh!) i never actually tried to delete the room, because it didn’t seem like deleting it would do what i wanted it to do (retaining the transcripts/files, i mean).

having said that and after actually deleting a room or two, it appears that the transcripts of the room do remain in the “file and transcripts” tab as you said. however, they only occur in the paginated transcript listing. in other words, searching does not return results for the deleted rooms and the SELECT menu for rooms does not include the deleted rooms. as i mentioned in my initial post, searching archived rooms is a primary method that we use to mine our campfire content.

Topic: Feature Requests / to-do deadlines ... again

Here’s something I’ve been using for quite a while – basecamp with highrise-type tasks. Actually this is not basecamp, and not some kind of integration with highrise, but a standalone app I’m using internally to track my own projects. There’re not too many differencies between basecamp and this one, I’ve just get rid of milestones and todos, and replaced it with tasks like ones found in highrise, with due dates. Its still under development, but I have plans to make it either open-source, or offer a hosted solution for a small fee, say $10/month for everything (not suitable for a great profit, but enough to pay for hosting).

Topic: Miscellaneous / IE support

Thank you for discontinuing support for IE6. As a web development firm, we would love to stop supporting IE products. being relative pussies, however, we do not draw the line in the sand. i would absolutely love 37 Signals if they would just say no to IE alltogether. No more non-standards-based support. I think that once a firm with the reputation of 37 Signals wold leave the MS browser behind, others would follow suit and the market share of this craptastic browser would plummet like a rock in favor of other, better browsers.

Topic: Campfire / feature request: archiving and/or reordering rooms

Hi Justin-

If you delete a Campfire room its transcripts will remain available in the Files & Transcripts tab.