I’m able to log in fine with safari but for some reason when I try to log in with Firefox today I’m just stuck at the login screen. I don’t get a message saying my password is wrong or anything I’m just stuck at login as if nothing happened when I tried to log in.

What version of Firefox are you using? Have you cleared your browser cache recently?

2.0.0.4 and I just cleared my cache and tried again with the same problem.

Ok I figured it out. For some reason cookies got disabled on firefox on my computer (probably was testing something as we do web development and forgot to turn them back on). What made this such a pain to figure out is that basecamp provides NO feedback saying what the problem is… you just get dumped back to the login screen. If we did this on one of our clients sites we’d be ripped a new one… heh, from the 37signals book: “Your app may work great 90% of the time. But if you abandon customers in their time of need, they’re unlikely to forget it.” Fail gracefully!!!!

We do cover this problem in our Help section:
http://www.basecamphq.com/help/general/#login_issues

Agreed you do cover it, that said… still a pretty terrible way to handle a login failure for a reason that is easily catchable and manageable through standard means. So about 4 lines of javascript could do it…

var cookieName = ‘testCookie’ + (new Date().getTime());
document.cookie = cookieName + ’=cookieValue’;
var cookiesEnabled = document.cookie.indexOf(cookieName) != -1;
if (cookiesEnabled)
// ...
else
// ...

ok I guess that’s like 7 but still…