When we post PDF files outside of a Message thread, the email link opens them in our browsers. Many people internally and among our clients find that annoying. On-line viewing of a large, complex PDF is a cumbersome experience unless you have a lightning-fast connection (we have normal DSL).

We’d at least like to have an easy, obvious option to click to get to the list of files (the FIles tab, I assume) so we can download the PDF to our hard drive, then open it in Acrobat for commenting.

This is much easier if the PDF is attached to a Message or Comment….kind of happens naturally. But it doesn’t allow for versioning, which is useful sometimes. All in all, this whole part of the system feels a little awkward.