This is a topic in How are you using Basecamp?

Time Tracking is misleading

 
Avatar Andrew_Brown 11 posts

I recently upgraded my account for the time tracking feature.

I wanted time tracking because:
  • I wanted clients to log their own time, to show how much time they were putting into their own project
  • I wanted to show how much time I spent on their task, so they knew where their money was going.
  • An idea of how much time the project cost, regardless if I wasn’t billing them for the time.

What I didn’t know until after I upgraded was only users under my company could track or see time.
I use Basecamp so I can keep my clients informed, and participate, why shouldn’t my clients have use to time tracking?

Whats everyone’s opinion on the Time Tracking for Basecamp?

 
Avatar Michael 301 posts

Whats everyone’s opinion on the Time Tracking for Basecamp?

To call it anemic is to be generous.

 
Avatar Ivan Stegic 36 posts

I agree, Andrew: time tracking should certainly be available to clients, perhaps off by default, but certainly with the ability to switch it on for them. New feature maybe?

 
Avatar David Serna 1 post

I agree 100%. Sharing time info with clients was my intention and main goal. Hopefully this will be available soon.

 
Avatar FranksIRM 55 posts

Clients doing more in the project?
Ha, don’t we all wish!

DREAM LAND
It would be brilliant if clients could let us in on how much time they’ve spent speaking, thinking, and working with us.

...MY REALITY
As it stands with the projects I manage,
it is challenging to get them to keep on top of Messages and Milestones,
much less provide intricate details about their Time in the project!

Why is this?
Most likely, the projects we all do
are for a limited time in our clients’ eyes;

Time tracking is good for us, but a chore for the clients…
(actuallysometimesthisisachoreformetoo!)

YUP, THIS WOULD BE A NICE-TO-HAVE FEATURE
Until this becomes a real feature,
I’m happy with the integrated

Time tracking report
and Export to csv capabilities.

Have an oBAMa evening, y’all.

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