I have several marketing projects for my client. Some of their files are common to all those projects (e.g., logos, graphics, fonts.) We could upload the same files into all the projects (time consuming), or just keep all the files in one project (and deal with tracking them down). Where should we store these common files?

Why not create a project called “Common Files” or “Files” or something like that and put them all in there. You could also put common messages, common announcements, etc in there.

I have the same problem. We have several customers that need essentially the same group of base files. I emailed your support on this the other day. Here’s a copy of the email that explains our problem.

BEGIN EMAIL
I have a request to make if you don’t already offer this feature and I’ve somehow missed it.

Our usage of Basecamp has been low, but with some recent changes we’re making I expect that will increase a great deal which creates a problem for us. Our customers need to work on documents with us and in many cases a bunch of different customers need access to the same basic document. The problem comes when that document, or set of files, gets updated. If I have 20 different customers with 10 internal groups per customer (doesn’t even come close to what we’ll need) and they all need an update to the same files I/We have a lot of work to do.

It would be nice to have some sort of a shared file or project that I could assign access to. I realize I could just create a project and allow everyone to access it but not everyone should see each other. Sort of like a project where users can’t see each other, only the admin can see those that have access.

Make sense?

Thanks for a couple of excellent tools in Basecamp and Highrise.