We have been having a problem w/ the Update People call.

Does not work:
<phone-numbers>
<phone-number> <id type="integer">1</id>
<number>303-555-1212</number>
<location>Work</location>
</phone-number>
</phone-numbers>

Does not work:
<phone-numbers>
<phone-number> <id type="integer">5502737</id>
<number>303-555-1212</number>
<location>Work</location>
</phone-number>
</phone-numbers>

If we change the name, company, etc, those work fine. If we leave out the <id type="integer"> we just get a duplicate entry.

(I tried to format the code better but it kept getting fixed after submit)

Are there any thoughts on why this isn’t working?

We are putting the finishing touches on a commercial real estate site for a few thousand users that will be upselling Highrise, but only if we can get this interaction working. It is meant to be a solution for brokers who do not have an existing contact database system.

Same problem, updating a person using a Put always adds items inside <contact-data> email addresses etc, it doesnt change what is there, here is a full xml for put

objSvrHTTP.Open "PUT", txtURL & "/people/" & Trim(txtPersonId), False, CStr(txtUserName), CStr(txtPassword)
objSvrHTTP.setRequestHeader "Accept", "application/xml" 
objSvrHTTP.setRequestHeader "Content-Type", "application/xml"

I would like to get this working properly for my highrise api article at
http://www.databasejournal.com/features/msaccess/article.php/3745456

Hi,

I am having the exact same problem. Have either of you found a solution?

Thank you.