This is a topic in Troubleshooting and Bug Reports

Highrise adding mail/phone from my sig to a contact

 
Avatar simonappleton 6 posts

I’ve got a problem… when I forward/bcc a mail to a new contact into highrise, it’s adding the contact correctly, but it’s also entering my phone number and email address to the contact, presumably stripping it from my sig.

I use Gmail (for my domain), and the sig looks like this:


Simon Appleton – Workcircle
t: 0870 383 0203
e: emailaddresshere@workcircle.com
www.workcircle.com

Any way to stop it being added to contacts?

simonA

 
Avatar Dogen 13 posts

I’ve noticed too that Highrise will look into emails for contact information, which is a good thing, but reading the sig? hmmm…

Maybe you could try saving your sig as HTML. I don’t think Highrise will read that.

 
Avatar simonappleton 6 posts

Sadly I don’t think there’s that option in gmail… I guess I need to test to see if there’s a sig structure that Highrise doesn’t read…

 
Avatar simonappleton 6 posts

Well I’m going quietly mad…

This sig will work (ie Highrise won’t pull out the phone number and email from it):


Simon Appleton
Workcircle
Find Work Fast
www.workcircle.com
t: 0870 383 0203
e: myemailaddress@workcircle.com

And this one won’t – Highrise finds the number and mail address:


Simon Appleton
Workcircle
www.workcircle.com
t: 0870 383 0203
e: myemailaddress@workcircle.com

Go figure!

s

Signup or login to post a reply.