Two of my contacts have a birthday today… which is pretty normal. What is not normal is that there are about 50 tasks telling me it’s their birthday today. Anyone else experiencing the same thing?

~ mel

Melvin Ram
CEO & President
Volcanic Internet Marketing
Direct: (916) 743 9369
Email: melvin[at]volcanicmarketing[dot]com

You should be careful what you ask for Melvin… you did go on about how important it is to remember your contacts’ birthdays.

;)

Hi Melvin.

Sorry about that. Yes we fixed a bug this morning that caused duplicate tasks for your dates. It’s fixed now and it shouldn’t happen again.

You can either manually delete the duplicates yourself, or write support with your account information and ask us to clear them for you.

Melvin, it’s the gift that keeps on giving.

@oscar & cindy: lol

@Ryan: thanks ryan for getting that worked out :)

~ mel

Melvin Ram
CEO & President
Volcanic Internet Marketing
Direct: (916) 743 9369
Email: melvin[at]volcanicmarketing[dot]com

Hey! Today is my birthday (august 31)...

Happy birthday! Now what is your name n email that I should send your gift to?

~ mel

Melvin Ram
CEO & President
Volcanic Internet Marketing
Direct: (916) 743 9369
Email: melvin[at]volcanicmarketing[dot]com

I’m not sure if this issue got fixed. I have got so many sms messages today I couldn’t delete them fast enough. I went online and looks like more birthdays later this week have the same problem. Can you please double check this? I’ve also sent an email. Thanks.

~ mel

Melvin Ram
CEO & President
Volcanic Internet Marketing
Direct: (916) 743 9369
Email: melvin[at]volcanicmarketing[dot]com

I created new events last night and got this behavior as well. The problem doesn’t appear to be fixed.

I also had a weird problem where I set a date to remember on a specific date in the future, but even though it listed Oct as the due date, it emailed me to say it was due now and it showed up at the top of the tasks list as due.

I signed up for Highrise for the first time on Sunday so these are all brand new tasks created after the problem was supposed to be fixed on August 30th.

Despite this fact, my first 48 hours experience with Highrise has been great.

Hey everyone-

We deployed a fix earlier today for another bug that popped up over the weekend. I’ve cleaned up redundant tasks in all the accounts who sent support emails, so everything should be back to normal now. If I missed yours, or if you’re still having problems, please send a note to support at 37signals.com with your Highrise URL.

Thanks, and sorry for all those extra reminders!