This is a topic in System Announcements

UPDATE: Clearer admin settings

 
Avatar Jason Fried Administrator 1089 posts

One of the long standing points of confusion surrounding granting admin access in Basecamp has been where to actually grant it. It was hidden behind the Settings tab on the Dashboard. Not exactly intuitive.

Tonight we pushed an update that moves admin access to the People tab. There’s now a checkbox labeled “Administrator” under the name of each person in the main company. Check the box and the person has admin access. Uncheck it and they don’t. Just like before, only admins will see this option or be able to change it.

We certainly hope this makes granting admin access simpler. Sorry for making it so confusing all these years ;)

 
Avatar Scott M. Stolz 48 posts

Thank you.

 
Avatar Jason Fried Administrator 1089 posts

Our pleasure. We know this was a confusing PITA.

 
Avatar Findel 3 posts

Good change. thanks!

 
Avatar aber 7 posts

Thanks!

 
Avatar metjeff 11 posts

I have to express my concern with this new Basecamp feature.

With the new way to assign admins, all it takes is an errant click of the mouse by an unsuspecting admin to reveal what could be sensitive company information. Me and the other admins in my company feel that the ability to grant admin access should be more restrictive. Not only did we like it when it was ‘hidden behind the Settings tab on the Dashboard’, we would go one step farther and say that the account owner should be the only person who can grant admin privileges to the account. Granting any admin the privilege to further assign admin rights does not represent good systems management by most definitions.

Please consider a more restrictive path to the matter of administrator privileges in Basecamp. The new way is a step backwards in our view.

 
Avatar Net Solution... 27 posts

I would agree with metjeff, the new admin feature is far to easy for someone to make a mistake.

I would at the very least like to see that only the Account Owner have the ability to see these checkboxes and make the change.

 
Avatar Jason Fried Administrator 1089 posts

all it takes is an errant click of the mouse by an unsuspecting admin to reveal what could be sensitive company information.

Being an admin doesn’t reveal any sensitive company information. The account owner is the only person who can see billing information and invoices. Admins only have access to the projects they’re given access to see. The account owner is the only person with access to all projects. There is no sensitive company information revealed when someone becomes an admin.

 
Avatar Chancer 18 posts

There is one piece of sensitive information that is available to Administrators:

  • User passwords

All the Administrator has to do is edit the selected user, and then view the source code.

This should be fixed ASAP – this is really not acceptable in my opinion, people assume their password is known only to them, whether it be Internet Banking or online forums – I know that should not be the case but every BaseCamp user isn’t technical savvy about these things.

Thx, Chancer

 
Avatar slapshotw 231 posts

I agree, I’ve mentioned this security issue before as well. The password shouldn’t be available in the source.

 
Avatar Jason Fried Administrator 1089 posts

We do plan on changing the way the password field words this year.

 
Avatar Neil Caithness 65 posts

I’ve noticed that editing (and saving) a user now unchecks the admin check-box. Also, unchecking the “auto add this person to all future projects” gets automatically checked again so there’s no way to turn that off. (I’ll email this to support if it doesn’t get picked up here.)

 
Avatar Jason Fried Administrator 1089 posts

I’ve noticed that editing (and saving) a user now unchecks the admin check-box. Also, unchecking the “auto add this person to all future projects” gets automatically checked again so there’s no way to turn that off. (I’ll email this to support if it doesn’t get picked up here.)

Oh, that’s not right. We’ll have a look at that. Thanks for letting us know.

 
Avatar JPB 126 posts

OMG – I send an email to support , no more comments

 
Avatar Neil Caithness 65 posts

Thanks Jason.

 
Avatar Jason Fried Administrator 1089 posts

Sure thing. The programmer who put this together is out of town until Monday, but we’ll see if we can have someone else take a look.

 
Avatar Chancer 18 posts

We do plan on changing the way the password field words this year.

Great!

I’m surprised something like this hasn’t been flagged and fixed already.

I have to admit I’ve never come across a password field that gets returned by the server pre-filled with the actual password (viewable in source).

Glad to hear it’s on the way out.

 
Avatar Chancer 18 posts

Just a reminder that this security flaw is still open. Administrators can view user passwords which I really feel should not be possible.

This indicates passwords may be stored on basecamp servers as ‘plain text’ – which I feel is a dangerous thing to do.

 
Avatar metjeff 11 posts

I’m not sure that my earlier post was correctly understood.

As the account owner, I am able to assign admin privileges and have done so to two other individuals in my company. Those new admins now have the ability to assign additional admins. I don’t see how this can be considered a good thing.

My comment about sensitive information has nothing to do with billing. It has to do with project content. For example, we have a few projects that are for management eyes only (we discuss company finances, human resource matters, etc.). An ‘errant click of the mouse’, and by that I mean a true mistake, could expose that information to unintended individuals. Again, this is a clear risk (and one that I could easily see happen) that needs to be mitigated.

As mentioned by another poster, all of this could be fixed by having the account owner, and only the account owner, have the ability to grant admin access.

 
Avatar keeran 2 posts

Nice update – it would be handy to click the labels for project permissions checkboxes. Basics people c’mon ;)

Thanks for a great app and service once again – kee

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