This is a topic in System Announcements

Forum Update

 
Avatar Mark Imbriaco Administrator 102 posts

The Basecamp and Highrise customer forums have been updated to allow a single username to be used for both forums, and to prevent you from having to login separately to each. As a part of this update, all Highrise forum accounts have been merged with the Basecamp forum user accounts. This merge required some usernames to change.

If you are having trouble logging into the Highrise or Basecamp forum, please click the reset password button on the Login page. It will send your username and a link to create a new password to your registered email address.

 
Avatar Stickman 73 posts

Looks like the Edit Post link is broken…it just seems to sit there with a bouncing dot…?

 
Avatar Mark Imbriaco Administrator 102 posts

The edit post link should work again now.

 
Avatar Stickman 73 posts

Indeed it does, thanks.

Unfortunately, I just discovered that the forum archive is currently broken (MySQL error).

 
Avatar TMG 38 posts

Take a look at your RSS on the Basecamp forum. It is titled “Highrise recent posts”. (unless of course we are closer to integration than I would have guessed)

 
Avatar Mark Imbriaco Administrator 102 posts

Both of these problems have been fixed. Thanks for the reports.

 
Avatar richallum 586 posts

There seems to be some messages about Highrise on this forum – have they merged or is something else going on?

 
Avatar Jason Fried Administrator 1107 posts

Rich: Which ones?

 
Avatar richallum 586 posts

I seem to remember 3 or 4 which prompted ny post but have only found 2 follwoing a quick scan:
http://forum.37signals.com/basecamp/forums/3/topics/1404
http://forum.37signals.com/basecamp/forums/5/topics/1400

 
Avatar Mark Imbriaco Administrator 102 posts

I think this is probably a matter of people accidentally being on the Basecamp forum when they intended to be on the Highrise forum since they look so similar, but we’ll keep an eye on things. Thanks for the report.

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