Topic: Troubleshooting and Bug Reports / Backpackit Mobile can't work w/ OpenID

Shawn Y and Eitan Burcat:

I’ve figured out that you have to go to the backpack page on your COMPUTER and click on the “Can’t Login?” link on the page. They will then send you a username and password you can use. However, there is one HUGE problem. They send you a password that is like 30 characters long – very hard to accurately type in on a phone, because every thing you type enters in as an asterisk, making it easy to lose your place. I’m on a windows smartphone with a keyboard and have finally given up on Backpack mobile due to the tedious nearly impossible process of logging in. Very frustrating.

You should be able to use your old regular password (before open ID). For now I guess I’ll have to stop using open ID with backpack! It was so convenient to use with my other 37signals pages.

How about it 37signals?!!!! Can we improve this process?