Posts that Eoghan McCabe is monitoring

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Jun 26, 2008
Avatar JMac 47 posts

Topic: Why can't I use strikethrough in textile?

I have also had problems with certain Textile codes. Can someone from Backpack please post all of the Textile codes that are intentionally disabled in Backpack? It doesn’t make sense to direct users there from the Backpack Help pages when you have disabled parts of it.

Perhaps there needs to be a page created/hosted by 37 Signals showing what codes to use for formatting in Backpack.

Thank you.

Jim

 
Jun 25, 2008
Avatar yusoshi 4 posts

Topic: Why can't I use strikethrough in textile?

Thanks for the clarification Jeff – at least now I know I’ve not been doing something stupid. It might be a good idea to change the textile help link at the bottom of http://www.backpackit.com/help/pages/ because it provides incorrect information and wastes your user’s time. So textile strikethrough and underline don’t work – anything else?

 
Jun 23, 2008
Avatar Jeff Hardy 182 posts

Topic: Why can't I use strikethrough in textile?

Hi everyone. We’re no longer using the “stock” textile implementation. We’ve disabled very few features, but one of them is strikethrough text. Strikethrough can wreak havoc when you’re not expecting it, and it’s a rarely used formatting aide.

I understand that sometimes strikethrough text can be a useful signifier, but at the cost of making other hyphenation unpredictable, it doesn’t seem worth it.

 
Jun 23, 2008
Avatar yusoshi 4 posts

Topic: Why can't I use strikethrough in textile?

still not working in Backpack del tags work, + signs don’t. I’m a Mac user, surely this can’t possibly make any difference?

 
May 9, 2008
Avatar rmedek 9 posts

Topic: Why can't I use strikethrough in textile?

I was wondering this, too…count me in on the curious to know the difference between Backpack Textile and the usual version.

 
Jan 15, 2008
Avatar Reder 5 posts

Topic: Why can't I use strikethrough in textile?

Another one has question is the underline (You are a pleasant child.).

I copy all the quick reference in my Backpack and found that.

 
Jan 15, 2008
Avatar Reder 5 posts

Topic: Why can't I use strikethrough in textile?

Same question in my Backpack.

I directly copy the text in the quick reference (I’m sure not sure.) and it did not work.

Thanks for the help.

 
Dec 14, 2007
Avatar kayels 24 posts

Topic: Why can't I use strikethrough in textile?

Any luck on this, Sarah? It would be SO helpful if the strikethrough feature worked! Thanks in advance.

 
Nov 19, 2007
Avatar Tatham Oddie 15 posts

Topic: Adding tasks due date problem

I experience this problem too.

 
Nov 17, 2007
Avatar kayels 24 posts

Topic: Why can't I use strikethrough in textile?

Yeah, I know. It does work here (see?), I’ll grant you that, but when I wrote you, it was about Backpack lists and notes, and it still doesn’t work there. Sorry. You tried it, didn’t you? I don’t understand how it could work for you, but not for us. Weird. I’ll be interested to hear what you figure out.

BTW, that is a great picture in your Gravatar. I’ve got to figure out how to get a decent picture. How did you manage it?

 
Nov 13, 2007
Avatar Sarah Hatter 380 posts

Topic: Why can't I use strikethrough in textile?

Here’s a link to a Textile reference, what you’re looking for is about a quarter of the way down the page: http://hobix.com/textile/quick.html

The correct way to format a strikethrough is to use hyphens before and after, like this.

 
Nov 13, 2007
Avatar kayels 24 posts

Topic: Why can't I use strikethrough in textile?

I’ve been having the same problem. When I e-mailed customer service, Sarah said I wasn’t using Textile correctly, but I don’t think that’s it.

 
Oct 31, 2007
Avatar YinHoNg 34 posts

Topic: Why can't I use strikethrough in textile?

Why does <del>text</del> tags work but the textile version -text- doesn’t?

 
Aug 17, 2007
Avatar Sarah Hatter 380 posts

Topic: Removing Accounts from Open Bar

Hey Nick, we can’t troubleshoot specific errors in the forum. Please send a detailed message to support at basecamphq dot com for more assistance.

 
Aug 17, 2007
Avatar NickToye 89 posts

Topic: Removing Accounts from Open Bar

I can’t login to the account to remove myself from it.

I get this message:

The account you were looking for doesn’t exist.

Yet, it still exists.

 
Aug 15, 2007
Avatar mckinneylaw 61 posts

Topic: Removing Accounts from Open Bar

According to support, this problem is only occuring with some versions of Safari. The workaround for now is to use FireFox to change your settings back.

Thanks to support for the quick assistance.

 
Aug 14, 2007
Avatar mckinneylaw 61 posts

Topic: Removing Accounts from Open Bar

I am having a similar problem in that I have been unable to switch from OpenID back to username and password after setting up an OpenID. Turns out OpenID does not work well with my setup and I wanted to go back to username and password but when I save the changes in the MyInfo section of Basecamp it just ignores the change and resets back to OpenId again. Any thoughts?

 
Jul 31, 2007
Avatar NickToye 89 posts

Topic: Removing Accounts from Open Bar

Well I tried to switch back to normal login and when I saved, it didn’t seem that anything had taken effect. I also then had the option to delete user, which I did, but the Basecamp still appears in my OpenBar and I am unable to login now, using either OpenId or normal login.

 
Jul 16, 2007
Avatar Sarah Hatter 380 posts

Topic: Removing Accounts from Open Bar

If you’re not the account owner or admin, you’ll need to contact that person for your correct login information. If you’ve been removed from the account, it shouldn’t show up in OpenBar.

 
Jul 16, 2007
Avatar Jason Fried 1120 posts

Topic: Removing Accounts from Open Bar

Switch back to using a username/password instead of OpenID on that account.