Topic: Miscellaneous / Can I be signed into 2 accounts at once?

Yes, you can!

Topic: Troubleshooting and Bug Reports / why 2009

Because it’s 3/19, so the next 3/16-3/18 is in 2009 :)

Topic: Backpack API / New HTTP code when adding a reminder

Ben, it was deployed this morning. Sorry for the delay!

Topic: Backpack API / New HTTP code when adding a reminder

Too true, Ben! I added /users.xml and will deploy this evening. Thanks :)

Topic: Backpack API / New HTTP code when adding a reminder

Hey Ben, the API has changed since we introduced multiuser reminders. Check out the updated reminders API docs at http://developer.37signals.com/backpack/reminders.shtml

We’re gradually migrating Backpack toward an ActiveResource-style API, like Highrise.

Topic: Troubleshooting and Bug Reports / Copying pages to make new pages

Yes—look for the ‘Duplicate’ link at the bottom of the page.

Topic: Troubleshooting and Bug Reports / Strange calendar behaviour

Yes, the event count is cached for a short period to make pages load fast. You’re welcome, and thank you :)

Topic: Troubleshooting and Bug Reports / Reminders coming early?

Hey Matt, one of servers had a wardrobe malfunction: its clock went off by a day. We fixed it and reset the affected reminders so you’ll still receive ‘em tomorrow. Sorry for the confusion!

Topic: Troubleshooting and Bug Reports / Strange calendar behaviour

Thanks for the report, adame: one of our server’s clocks was off. Working for you now?

Topic: Troubleshooting and Bug Reports / User pics not displaying

Hey guys, yesterday I fixed an error that cropped up with certain small images. Thanks for the report, and please give it another go!

Topic: Troubleshooting and Bug Reports / history doesn't include incoming e-mails

Derick, if you send the email from an address we recognize, it’ll show up in the history.

Topic: Backpack API / New Backpack API?

Updated API docs will be up shortly. Short form: the URLs for separators have changed slightly and reminders now accept a list of recipient user ids.

Topic: Troubleshooting and Bug Reports / Unable to attach files to messages

Fixed! Thanks for the report, Ken.

Topic: Feature Requests / Let me organize my pages!

Hey Iching—try tagging your pages to categorize and quickly navigate among them.

Check it out: http://www.backpackit.com/help/pages/#using_tags

Topic: Troubleshooting and Bug Reports / Links Not Working

Perhaps you have javascript disabled? Please email support for help with this.

Topic: Backpack API / Bug in Share Page

The public API, that is. The email_addresses bit is just a poor API :)

Topic: Backpack API / Bug in Share Page

Indeed, this is in error. I’ll take a look.

Topic: Troubleshooting and Bug Reports / Duplication of pages does not maintain show date status for notes

Fixed!

Topic: Troubleshooting and Bug Reports / Send to email truncates

Fixed! Thanks for the report.

Topic: Backpack API / Separators

I hadn’t fully wired up the separators API. It’s live now—check out its API docs and give it a try.

The separators API is a departure from the older API style in favor of Rails’ REST conventions. The Backpack API will continue to move in this direction, so this corner of the API is a good place to get your feet wet. Note the lack of /ws prefix on the URLs: just add .xml to indicate you want to exchange XML with Backpack.

Topic: Backpack API / Image URLs

You can construct an image URI from its page id and filename: ’/assets/%d/%03d/%s’ % [page_id / 1000, page_id % 1000, filename]

Thumbs prefix the filename with ‘thumb_’

We use the hash prefix to offload image access from the main application without making all their URLs publicly accessible. You may still request the image or thumbnail without the hash when you’re logged in as that user.

Topic: Troubleshooting and Bug Reports / Friend's pages RSS feeds not working

You aren’t missing anything—the links made it in before the feeds :) Friend page feeds will become active later this evening.

Topic: Troubleshooting and Bug Reports / Search is Broken

Search was backlogged this weekend, but it caught up quickly. Your search results should be up-to-date now. Thanks for your patience!

Topic: Backpack API / API Updates

The API is largely the same with extensions here and there to reflect the new page layout. No worries about giant changes. Both Content-Type and X-POST_DATA_FORMAT headers are allowed. In this case, /ws/pages/all is borked and will be back up shortly.