Topic: Troubleshooting and Bug Reports / NEW 'Share Page' privacy breach

We’ll take a look at this, thanks for letting us know.

Topic: Troubleshooting and Bug Reports / Changes Made? Not really

Someone may have made a change and then changed it back. It’s going to show up as a change but the content won’t change since someone basically reverted the changes.

Topic: Troubleshooting and Bug Reports / newsroom sharing too many people

Basecamp and Backpack are entirely different products for different purposes.

Basecamp is a web-based project management tool. You can use it to collaborate with clients on projects. Set deadlines, assign tasks, share project files, discuss project details, and manage multiple projects at the same time.

Backpack is an intranet and group calendar tool. It takes just 30 seconds to get started. Use Backpack to share information, knowledge, files, schedules, to-do lists and more inside your organization. Post company-wide announcements too.

http://37signals.com/which

Topic: Backpack Calendar / Importing your Basecamp Milestones into the Backpack Calendar

For those who’ve been wondering how to import your Basecamp Milestones into the Backpack Calendar, we’ve just put together a simple screencast showing you how easy it is.

http://backpackit.com/demos/import_milestones

Topic: How are you using Backpack? / Chicago Firefighters

Very cool! Thanks for sharing. We’d love to do a case study on your usage if you’d be up for it.

Topic: Backpack Calendar / SUBSCRIBED CALENDARS: Refresh rate?

The Backpack Calendar refreshes iCalendar feeds every few hours (at least 6 times a day).

Topic: Backpack Calendar / Calendar (3)

The (#) shows you how many events you have today. (3) means there are 3 things for today. (1) means there’s 1 thing today.

Topic: Troubleshooting and Bug Reports / Links in messages are too long

You may want to check out TinyURL if you want really short URLs. It’s a great service:
http://www.tinyurl.com

Topic: Troubleshooting and Bug Reports / newsroom sharing too many people

The message boards are visible to everyone in your account. If you’re looking for a product to manage full-fledged projects with permissions and responsibilities you may want to check out Basecamp instead. Backpack is mainly an intranet tool for internal use inside your company.

Topic: System Announcements / New Feature: The Newsroom gets the Calendar

Yup, Solo plans now get the Newsroom. We pushed that update last night. We hope you like it.

Topic: Backpack Calendar / How to schedule 10 people to an event?

Backpack doesn’t have traditional scheduling features, sorry. You can create an event other people can see, but you can’t technically “invite” them.

Topic: Miscellaneous / Question about the new user features added

frankathl, ah ok. Yeah, Solo is single user. If you upgrade to a multiuser account you can invite more people.

Users can share the calendar and reminders as well. Plus everything is a bit more integrated since you are all using the same account. One URL, etc.

Topic: Miscellaneous / Question about the new user features added

frankathl: To add users to your account click the “Users” link in the top right corner.

Topic: System Announcements / New Feature: The Newsroom gets the Calendar

Tonight we pushed an update that makes the Newsroom even more useful:
http://37signals.blogs.com/products/2008/03/backpack-newsro.html

Topic: Tips & Tricks / Email todo to specific list

You can only email items to the first list on the page.

Topic: Miscellaneous / Quick Pre-Upgrade Questions

a. The Basic account includes the message board. If you have 2 or more users you can use it.

b. If you had SSL before the changes last week you’ll keep SSL.

c. We can’t make promises today about future decisions we may or may not make, sorry.

Topic: Troubleshooting and Bug Reports / Pages Shared with Everyone - Don't Want That

Are you sure you clicked the Save button at the bottom of the screen? You need to save the changes before sharing changes are effective.

Re: anyone can share a page… Backpack is a product that should be used with trusted parties. If someone can see a page they can change a page and share a page. If you don’t trust someone to have the judgement to add/edit/share the page appropriately you probably shouldn’t share it with them in the first place.

Topic: Feature Requests / Hierarchical Lists

We won’t be adding hierarchical lists to Backpack, sorry.

Topic: Troubleshooting and Bug Reports / Pages Shared with Everyone - Don't Want That

“Everyone” means everyone in your account, not everyone in the world. “Public” is everyone in the world.

Topic: System Announcements / Backpack Multiuser is Live

Are the to-dos communal and can be edited and completed in a single list by multiple users?

Shared pages can be edited by anyone who has access to them.

Topic: Feature Requests / Organizing the Sidebar

You can use tags to group any number of pages you want. Once you tag a page you’ll see the tag on the All Pages screen. Clicking the tag will filter all the pages that match that tag.

Topic: Troubleshooting and Bug Reports / Lump sum prepayment is not here ?

That was a mistake, sorry. We don’t offer lump sum payments on Backpack this time. I copied this text over from the Basecamp signup for by accident.

Topic: System Announcements / Backpack Multiuser is Live

When I post a message, is it always visible to all users? Or do only the people I notify see it?

Everyone on the account sees messages.

Topic: Backpack Calendar / Shared Calendar Confusion

The Backpack calendar has always had iCalendar feeds.

What’s new is that multiple people can work on the same calendar if they are on a multiuser plan.

Topic: System Announcements / Backpack Multiuser is Live

Early this morning we released Backpack multiuser. Full details can be found on the Product Blog:
http://37signals.blogs.com/products/2008/02/launch-backpack.html