Topic: Feature Requests / Read only page sharing

Thanks everyone. Good points. We’re listening.

Topic: Feature Requests / Notes for files

Thanks everyone for your feedback on this.

Topic: Troubleshooting and Bug Reports / This page is shared (Change) link wrapping

We pushed a fix for this last night. The “Change” link should no longer wrap on Windows. Thanks everyone for reporting this bug.

Topic: Troubleshooting and Bug Reports / This page is shared (Change) link wrapping

Thanks for letting us know. We’ll have a look.

Topic: Troubleshooting and Bug Reports / FF3 display issue in Backpack Newsroom

Thanks for posting about these display bugs. We’re looking into all of them. Thanks again.

Topic: Feature Requests / Backpack reminder date and time picker

Hi everyone. We’ve added a calendar picker to the Reminders form. Now when you select “At a specific time…” a calendar will appear to choose the best date. We’ve posted about this change on our blog: Design Decisions: Calendar picker for Backpack Reminders.

Topic: Feature Requests / Archiving or Merging pages

You can also move items from one page to another. Drag an item and drop it on the name of a page on the right-hand side. You have to move items one-by-one, but it’s a handy way to “archive” individual things.

Topic: Troubleshooting and Bug Reports / Problems saving and finding pages

Hi gbovis,

Try your search again a little later. The search isn’t instantly updated when you make changes to your pages. We find it’s usually not a problem because you often search for things you created in the past.

Hope this helps,

Ryan

Topic: Troubleshooting and Bug Reports / is there a way to attach e-mails to pages?

Hi Arlene,

Yes load the Backpack page you wish to add an email to. At the bottom of the page in the grey area it says “Email this page at:” and there’s an email address. If you send an email to that address, it will appear on your Backpack page.

Here’s a related tip. I put the email address from the bottom of my Backpack Home page in my email program and called it “Backpack Dropbox”. Now if I want to attach an email to a Backpack page, I sent it to my dropbox. The email appears on my home page, and then I can drag it onto the name of the page I want in the sidebar to move it. It’s an easy way to get emails in without keeping track of different email addresses for each page.

Hope this helps,

Ryan

Topic: Troubleshooting and Bug Reports / Weird behavior when moving a writeboard to a page it is already on

Hi Gabe,

Sorry about the trouble. That sounds like a bug. Thanks for sharing with us.

Ryan

Topic: Feature Requests / status page & backups in separate server facilities

Hi Derick,

Yes we agree with you. Thanks for your thoughts.

Ryan

Topic: Troubleshooting and Bug Reports / Unable to access Backpack and Highrise today.

We’ve also posted a detailed account of the downtime at our product blog, which is linked to at the top of every Backpack account.

Topic: How are you using Backpack? / Well, how do you?

It’s so great to read your stories. Thank you!

Topic: Tips & Tricks / Pics on Pages

It’s not possible to hide the “Add a picture” icon in the Galleries. And yes you have to add a picture to a Gallery. Pictures don’t stand alone by themselves.

Hope this helps.

Ryan

Topic: Troubleshooting and Bug Reports / Lost Account Username

Hi Bruce,

She can send an email to support@backpackit.com and we’ll help her out.

Ryan

Topic: Troubleshooting and Bug Reports / PRINT Layout not printer friendly

We’ll take another look at the print styles. Thanks for letting us know.

Topic: Troubleshooting and Bug Reports / Duplication of pages does not maintain show date status for notes

Sorry about that. Thanks for letting us know.

Topic: Troubleshooting and Bug Reports / Moving stuff on page/add anywhere not working

Hi vslacks,

Sorry about your trouble. Sounds like you should talk to support. Please email support@backpackit.com with your question and we’ll do our best to help you.

Ryan

Topic: Feature Requests / Calendar Pre/Next or Print

Hi Steve,

Thanks for your feedback. Are you saying when you click the “previous” arrow to view the month of September, the last week is missing when you try to print?

Ryan

Topic: Backpack Calendar / Calendar (2)

Hi ex,

That means there are 2 things on your Calendar for today.

Topic: Feature Requests / Ability to Move List Items from Page to Page

We never promised or discussed the feature you are talking about, so I’m not sure why you are waiting for it. You can see there are many feature requests in our forums. We hear them all and they go into our decision making process as we roll toward the future.

We hope you find Backpack useful today, and we do our best to keep making it better.

Ryan

Topic: Feature Requests / Ability to Move List Items from Page to Page

Hi Luis,

As policy we don’t comment on future features, ideas, or releases and haven’t made any specific promises about the feature you’re referencing.

Ryan

Topic: Feature Requests / Syncing the calendar with iCal

Thanks Sam. We’re listening.

Topic: Backpack Calendar / iCalendar refresh

Sorry about that Russell. We’ll take a look.

Topic: Troubleshooting and Bug Reports / Send to email truncates

Sorry about the trouble. Thanks for letting us know about this. We’ll have a look.