This is a topic in Troubleshooting and Bug Reports

OpenID + reminder iCal feeds

 
Avatar Justin Miller 3 posts

I’ve recently switched to OpenID as my preferred login mechanism, but now iCal is no longer accepting my subscription username and password for my reminder iCal feed. I’m guessing you have to use one method or the other for everything? Is my only option to go back to username & password for iCal to work?

 
Avatar Sarah Hatter Administrator 342 posts

Hi Justin,

Under your My Info screen, you’ll see instructions for using your OpenID with products that require a standard username and password.

 
Avatar Justin Miller 3 posts

Hi Sarah,

I looked and looked for this but I don’t see it. For what it’s worth, it shows up in my Basecamp “My Info” but not for Backpack. If it helps, I have an older plan that’s now grandfathered into your current pricing model.

 
Avatar Justin Miller 3 posts

Any update on this? Haven’t heard anything in about a month and this is still an issue.

 
Avatar Sarah Hatter Administrator 342 posts

If you need immediate help, you’ll need to write us a detailed email at support@backpackit.com. We’re happy to help, but we’re not able to investigate issues like this in the forums since it’s not the place for official support.

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