This is a topic in Troubleshooting and Bug Reports

Links in messages are too long

 
Avatar benrig 10 posts

In messages, the links extend past the right column and into the “Pages” listing. Is there anyway to either make a link using the “mylink”: http://... format, or to ensure that it doesn’t mess up the UI? Seems only to happen on Firefox

Here is a screenshot: http://dvolver.com/test/over.jpg

 
Avatar Jason Fried Administrator 1089 posts

You may want to check out TinyURL if you want really short URLs. It’s a great service:
http://www.tinyurl.com

 
Avatar JonC 12 posts

Yeah just as you suggest

“Link name” : http://really.long.link/goes/here (no spaces)

renders as

Link name

 
Avatar Sarah Hatter Administrator 334 posts

No spaces between the “link name” and the colon, Jon.

 
Avatar JonC 12 posts

Yeah, that’s why I said (no spaces)

Should have been clearer, my bad

J

 
Avatar Jed Wood 2 posts

Sarah, we had an email exchange regarding the lack of textile formatting in the Newsroom messages, but I didn’t hear back from you after my last clarification.

To restate: textile formatting does not work for me nor the other users in my account in Newsroom messages nor comments. I just want to know if this is a bug/anomaly of my account/browser/pricing plan, or if it is in fact not available to anyone. If it’s the former, please help me figure out how to get it enabled. If it’s the latter, I’d love to hear why you have it everywhere else but except the Newsroom.

Thanks,
-Jed

 
Avatar Jeff Hardy Administrator 96 posts

I just want to know if this is a bug/anomaly of my account/browser/pricing plan, or if it is in fact not available to anyone.

It’s not available to anyone, Jed. Textile isn’t used for messages or comments in Backpack.

 
Avatar Jed Wood 2 posts

Seems strange from a user experience point of view, but I’ll trust that there’s some backend voodoo that would cause servers to melt or something. However, is it at least possible to have regular basic HTML support? Specifically, I can’t seem to make a regular link in the message body- they get stripped out. What puzzles me is that I can use basic HTML to make links in the comments of a message.

So that leaves me with the rather silly workaround of posting a message that says “please read the first comment of this message for the real message.” I see Jason would like us to use TinyURL. So… every time I want to post a not-so-short-link (which is often) to my otherwise quick-to-use Backpack account, I have to go get a TinyURL?

I hope you’ll agree that this fits in the category of “all those little tiny user experience tweaks that are so important” that you blog about. The apps I write are small potatoes compared to the customer base you guys have, but I just don’t see why HTML can be entered in almost every other field in all of your products, but not this one(?)

Thanks,
-Jed

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