hello, i have been using backpack for a while but the PDF attachment NEVER works. can someone please tell me what i am doing wrong?

thanks!

from an earlier post i gathered this info:
You won’t be able to store attachments on a free account.

http://forum.37signals.com/backpack/forums/21/topics/3983

might have been helpful had admin responded with that info.

As it says on the forum home page: “Not for official support
While the staff from 37signals may chime in, these forums are not for official support or response. If you need support click the “Help” button inside Backpack.”

girlwithglasses, if you need support immediately, we suggest you email support@backpackit.com so we can help you. It’s not always possible for us to troubleshoot issues in the forums.

backpack “help” led me to the forum – which is why i ended up posting. did not find a customer support link at the bottom of the “help” page. but… i now see the email support link within the intro paragraph on the “help” page. thx for the info.