I tried repeatedly to open Backpack and Highrise today- within a period of several hours – had no access at all. Can you please alert us when something like this happens?
Since it happened to both- I figured something was going on- this concerned me as I needed to access info.

37signals did an awesome job handling the issue and posting about what happened. And I just came across this news item:

http://valleywag.com/tech/breakdowns/truck-driver-in-texas-kills-all-the-websites-you-really-use-321881.php

We’ve also posted a detailed account of the downtime at our product blog, which is linked to at the top of every Backpack account.

Hey Jeff thanks for posting the news story—some of the follow-up comments there are pretty entertaining.